Innovative speech recognition technologies are gaining acceptance in more and more fields of application – including the business world. AI technologies such as Natural Language Processing (NLP), Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU) are often used as digital assistants – they understand human colloquial language, recognize semantic connections and draw conclusions from the information they gather. Skills that are perfect, for example, for improving communication between humans and computers. In practice, similar technologies are often active in client support. There they increase client satisfaction and reduce internal costs.
targens has been involved in the development of conversational AI solutions for many years.